They are both a credit to their company. They are both very professional and I must say honest, always giving us sound advice and information which was very helpful to us in making our final decision. Honesty, integrity and professionalism-- three qualities essential in any business, but not always found. Those qualities are part of Pam and Andy's work ethic. This was such a good experience for us that we would not hesitate to recommend them to anyone looking for a home. Sincerely, Lee and Frank Macaluso
All emails and phone calls were returned promptly and all my questions were answered thoroughly. They made themselves readily available when I wanted to see properties and never rushed me as I toured them. I also appreciate the fact that when I considered houses with some concerns, the problems were not glossed over. I never felt pressured and could tell they wanted me to find the perfect house for me. I would definitely use and recommend this team to anyone looking to purchase or sell a home."
From the initial marketing plan presentation to post relocation support, Andy and Pam exeeeded my expectatiobns in terms of consultation, communication and professionalism. During my family's relocation process, Andy and Pam managed the fire certification process and took action to ensure my home was in ideal presentation shape. I would highly recommend Andy and Pam's services to any prospective home owner or buyer in the greater Chester area. Andy and Pam provided "Service Beyond Expectations." Sincerely, Dan Copas
They handled our listing and the subsequent sale very effectively and helped us through some difficult hurdles as we agonized about selling our home and leaving the great friends we had made over 11 years. As difficult as that was Pam and Andy were supportive, very helpful and guided the entire process both professionally and compassionately the entire way. We would, without reservation, recommend them to anyone needing to find a home or to buy one.
When we decided to move we hired them for both our sale and our purchase, I am so glad we did. I honestly do not think I could have survived the process without them. They are on top of everything, nothing slips through the cracks. When we put our house on the market, Pam and Andy had great suggestions on how to make our house more appealing to buyers. They also hired a professional photographer to take pictures of our home. Once our house was on the market it sold very quickly! We were then in a rush to find a new home. Pam and Andy worked hard to find us our perfect home. They are very knowledgeable about the market and always researched the houses before we went to see them. They showed us houses within our price range and really wanted to find us a house that we loved. Once we found a house and we started to get closer to our closing date they followed up with the other realtors to ensure that things on our buyer's and seller's ends were going as planned, as well as making sure my husband and I did not miss anything. They were never overbooked and we never felt like they did not have time for us, they were always available when we needed them. When my daughter needed routine surgery, they regularly checked in to see how she was doing. Pam and Andy are honest and hardworking realtors who truly care about their clients, I would recommend them to anyone buying or selling a home. Thank you, Pam and Andy!!!"
We met them at an open house and kept in contact until we were ready to start looking at homes. They were patient, understanding, and helpful in guiding us through the steps of buying our first home. They treated us as friends and always looked out for our best interests. Pam and Andy were easily reachable at all times and were quick to reach out whenever a problem or concern arose. They were wonderful advocates on our behalf whenever negotiating or discussing aspects of the process. They were able to answer all of our questions (which were many), were very knowledgable, and were patient and understanding when doing so. We would recommend Pam and Andy to anyone looking to work with great realtors!
Whether it’s securing the loan in one week or closing the deal with a bank owned property within 2 weeks, all who I have asked told me that this is unheard of. Not only have you made it possible, but you thoroughly examined each step in the process. Looking back, it was a long time of house-hunting—almost five years and as many contracts. You were always there or us, calm, patient and professional. Despite all the ups and downs, we have finally found--and closed on!--THE house of our dreams. It was worth the wait for us. BUT, we couldn’t have done it without you. We will certainly recommend you both to anyone who wants to buy or sell a home! Best regards, Sarmad and Aliyaa
We have worked with real estate agents in the past with a number of relocation moves, but I must say we were lucky and delighted to have you both market our home. You clearly outperform the rest! From the very first day we met, you demonstrated your professionalism, willingness and eagerness to assist us in selling our home despite a very short time we had as a result of our relocation timeline to Connecticut. Your assistance, suggestions and recommendations were exemplary. It is our firm belief we never would had sold our home in such limited time without your help and guidance. You were with us from the beginning to the end, making adjustments along the way and working tirelessly to ensure we achieved the desired results. An example of such dedication was your working with the attorneys and the buyer’s attorneys to ensure a smooth settlement at closing. The Relocation Company assigned to us by my employer was incompetent. They practically didn’t do what they were supposed to do in handling the transaction and in some instances misplaced documents we sent to them—all of these could have prevented the settlement from taking place. Thanks to your active role and due diligence, we didn’t miss anything as you both played important and key roles throughout the process even though they weren’t your responsibilities. You never complained, but had our interest in mind and represented us beyond our imagination. You can-do attitude is the difference that separates you from other real estate agents. As we settle in our new environment, I wanted to let you know how appreciative we are of your help and guidance. Professionals like you don’t come along all the time. So, we cherish the time you both spent with us and ensuring we achieve the goals we set in selling our home. Thanks for being such wonderful people. We wish you all the very best!
I listed and sold my home with them and I could not have been more pleased with the service and attention they gave me throughout the entire process. They were there for me no matter what. If I had any concerns or questions, they were always available. Very easy to talk to, very knowledgeable and just a pleasure to work with."
We were delighted with their support and would highly recommend them to you. We have relocated many times throughout Europe and the USA and have found this the least stressful move thanks to Pam and Andy. At the start of our relocation they reached out to us immediately to discuss the area, types of properties and preferences we had. With in a day, Pam started to send through listings allowing us to quickly build a shortlist of houses to view. We really appreciated the insight and advice they gave us at this stage, helping narrow down our search to the properties which would suit us best. We viewed around 15 houses with them over 2 days and were impressed with their organization and preparation for the viewing, allowing us to focus on finding our new home. They also stepped in and saved the day when we needed mortgage pro-approval letters after our broker had left for holiday. We found a fantastic new home and Pam and Andy fully supported us throughout the negotiation and closing process. Everything went smoothly and they were always immediately available to answer any question we had. Beyond their role as our realtor, Pam and Andy provided us with much helpful information about the local area and have supported us as we moved into our new home and we now regard them as our friends. I would be happy to provide you with further information should you be considering Pam and Andy as your realtors.
They were very friendly and responsive at all times throughout the process. We never felt any pressure and they made it clear that our interests/needs were their top priority. They always ensured that the criteria of the houses we scouted would be a good fit for us and eventually we found the perfect house! My wife and I would highly recommend them for anyone looking to purchase a new home!"
They were responsive and knowledgeable and thoroughly researched answers to my questions about each place. They were supportive and responsive during negotiations and the closing process too.
They treated me as if I was part of the family and not like I was just a dollar sign. They never steered me in the wrong direction just to make a sale. I would gladly use them again, but they found me the perfect house, so it might be some time before I'm in the market again."
Their expertise and assistance helped us sell our house very quickly and we were very pleased with the result."
Coming from North Carolina, this was a huge transition to New Jersey. Having experienced, caring realtors like yourselves made it that much easier. Your commitment to our working relationship never went unnoticed, especially when we had a challenge in the appraisal. When thing didn’t seem to be coming together, you both worked even harder to make everything happen. And now we are in our lovely home in Budd Lake and we couldn’t be happier! Thank you again for everything during this process. My highest recommendations for you both. And, if we ever need a realtor team in the future, we will definitely contact you. Best Regards, Sarah.
Pam and Andy (AKA Pandy) were exactly who we needed to guide us through. They actively sent us new listings for nearly a year, hoping to help us find our forever home. They were always available at the drop of a hat to visit a home and were extremely responsive when we contacted them. Most importantly, they didn't push us to make a hasty decision; they made sure we were aware of all the reasons NOT to buy before enthusiastically submitting our offers. They are the reason that we have found our dream home and we couldn't be more appreciative.
Your professionalism and attention to every detail was greatly appreciated. And, the results showed when our house was under contract in six days! Thank you again and we will refer you again and again!
Even just the thought of finding a new home and selling ours was so overwhelming. We didn’t even know where to begin. We were so lucky to have met you guys at that open house. We could tell how patient and kind you both were right away. We thought that you would be able to help us get through this scary time but we had no idea how easy you would make it for us. We still can’t believe how much money we were able to get for our old house and how quickly you helped us find our new home. Even though we didn’t have to work very hard we do realize how much effort it was on your part. We could never have sold our home in three days on our own. We hope you know how much we appreciate you both. We are also so happy that the beautiful home that you found for us is so close to yours. Now you’re never getting rid of us. You’ll be seeing us all over town! Thank you. Marco and Melissa.
We started our meeting with a cup of coffee and Pam made us feel as if we knew you guys from a long time ago. Her warm persona made us feel that it was very easy to talk to her. Later on, when you guys presented to us your market analysis, we were impressed by Andy’s knowledge of the market and analysis capabilities. Well, the rest is history. Working with you guys ended up being a blessing. The web posting and all related materials were ready in no time at all. The quality was outstanding and you handled so well the open house session and the dealing with the different offers. I discovered that it was easier for me to talk to Andy about numbers and to talk with Pam about all the issues related with the house management while we were away. We sold our house in less than one week and the money that we received was above the asking price. You can’t beat having two experienced professionals selling your house. I am so thankful that you guys managed for us all kinds of different little projects and visited the house so many times when we were away looking for our new place. Then, later on, after we had the contact and the buyer requested certain repairs to be done while we were away living in our new house, you guys took care of everything for us. During the whole process, I always felt very confident dealing with you. You always followed through to the minute detail and always reminded me in advance about things that I needed to cover. You always kept me well informed during all the phases of the process and presented to me your honest and wise suggestions when I needed them most. I remember Pam defining to us during our fist meeting what a successful sale was: A sale with the least amount of issues, completed right on time and for the money that was requested. That was our experience with you. If we come back to NJ, we will not hesitate to hire you again as our realtors. Please feel free to call us if you ever need one of your clients to talk to us. Thank you very much and God Bless, Sergio Raikin
Very responsive to all communications whether by phone or email. Recommended a great attorney. Our home went under contract the first day listed and everything closed on time. Would use Pam again along with her husband. He is also an excellent agent and very professional. He sold us our previous home 12 years ago. Both excellent agents."
Your efficient time management and prompt reponse to all requests and needs was most helpful. Consistent contact and open communication helped so much to make the experience a success. Thank you!
Pam stuck with us and was totally responsive throughout the 3+ mos process of purchasing our dream home in Chester. Pam was very knowledgeable and I highly recommend her services if you are looking to sell or buy a new home in this crazy market.
They do a meticulous job with extreme attention to details. They walk you through all the process. In deed you stay back and they do the work and answer any questions that you may have. Updates from Pam and Andy are timely whether they have heard from the selling agent or not. They always keep you updated.
Since this was involved a relocation from a different state, the search was more complicated than normal. Our relationship started with a number of telephone conversations and emails and the information provided was excellent. I was impressed with their ability to listen and not "steer" us into a certain direction. In addition, all phone calls and emails were promptly returned. Upon our visit to the area, we quickly found out that our research from afar had to be changed. Pamela and Andy were quickly able to change gears and listen to what changes had to be made and why which allowed out time together to be very productive. Their knowledge of the areas and the markets was outstanding. I would highly recommend Pamela and Andy to anyone who wants valuable information delivered in a very professional manner"
We recently sold our home in central Jersey and purchased a new home in Maplewood and Pam and Andy were with us every step of the way. 1. We began our house search with a call to your office about a house in Morristown in July 2006. From there, the four of us went to over 50 houses in at least seven more towns, with additional driving tours of several more towns. Most of these areas were an hour or more away from your office, but Pam and Andy never complained about the driving and long Saturdays spent searching for our dream house. 2. Through lengthy discussions with Pam and Andy about what we were looking for in our new town as well as new house, we learned from them about which towns fit our criteria. This was especially helpful to us because we did not know the area. Since Dean was commuting for nearly 3 hours each day and Sue was ill with morning sickness for a part of the search period, Pam and Andy’s advice was greatly appreciated in helping us narrow our search. Their extensive knowledge of a wide range of areas was impressive. 3. During the past eight months, we attempted to purchase a few homes, which for various reasons did not work out. Pam and Andy were forever helpful, making phone calls to lawyers, realtors, homeowners, mortgage company representatives ,etc. They taught us everything we know about how to buy a house in a competitive market with above-asking offers and multiple bids and this ultimately enabled us to buy the perfect house for us. 4. Andy’s knowledge of engineering issues was particularly helpful to us during walk-throughs and our inspection and his number-crunching enabled us to devise bidding strategies and make our best offers. 5. Pam was a tireless crusader for us, working the phones to gather useful information on houses and present us positively to sellers and their agents. She also got information for us on everything from public transportation in certain towns to performing arts venues in others. Her encyclopedic knowledge of all things house-related was invaluable. 6. In addition, because of poor service we received from another realtor in the sale of our house, which was out of their area, Pam and Andy went above and beyond the call of duty to help us with that transaction as well. They advised us on how to present, market and ultimately sell our house and what to expect throughout the process. Pam and Andy were truly outstanding in their service and commitment. We could not have been more pleased with the work they did for us and consider them good friends. We could not have done all this without them and will be forever grateful for their advice, support, understanding and help. Even now, we continue to reach out to them with homeownership questions and they continue to come through with useful advice. We are so pleased that we happened across them and your office and wanted you to know what exceptional realtors and individuals they are. Sue and Dean
We were so happy with your professional service and also your personal help, getting us through all the days with laughter and good advice. Having the house under contract in just a few days made all thje work and waiting worthwhile, and for that we really have to thank you. Your markeing skills are superlative , and everyone who saw either your on-line listing or your brochure was extremely impressed. We really think your decisions in that area were absolutely the reason our home got so much early exposure, and why it went under contract so fast. Oh, and the biggest "For Sale" sign in Long Valley must have helped. Thank you again for everything and for helping us move on to our next phase of life. Susan Mitchell
I had originally started looking for homes this past April. After contacting Pamela and Andrew (whose number I got from a friend who was their client), they were able on short notice to get a list of homes together to look at. My parents had come up and wanted to take a look as well, and there was a good selection of homes to look at. Although some early options didn't work out for various reasons, each day I would receive emails with updated listings. I definitely felt that Pamela and Andrew had my best interests at heart and we were able to eventually find the right home for me. Many obstacles had to be overcome in the process of getting this home. I feel that Pamela and Andrew did a great job of making themselves available to answer the many questins I had throughout the process. I will definitely recommend them to anyone I know that is looking for a house. Sincerely, Andrew Edge